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Frequently Asked Questions
How do I access my game server control panel?
Log in to your client area at billing.gamingdeluxe.co.uk and click on your active service. You'll find the control panel link and login details there.
How do I install mods on my server?
Most games support mod installation through our control panel. Look for the "Mod Manager" or "Steam Workshop" option. For manual installation, you can use FTP access.
Can I upgrade my server later?
Yes! You can upgrade your server at any time through the client area. The price difference will be prorated for your current billing period.
What is your refund policy?
We offer a 7-day money-back guarantee on all game server hosting. If you're not satisfied, contact support within 7 days of purchase for a full refund.
Do you offer DDoS protection?
Yes. Enterprise-grade DDoS protection is included on every server at every location, at no extra cost.
How quickly will my server be set up?
Game servers are set up automatically as soon as payment clears, usually within 20 minutes depending on the game. Dedicated servers are typically provisioned within 4-24 hours.